Every Thursday, for two kinds of agency owner: the ones who haven't started with AI and are tired of hype with no direction, and the ones already underway who want to know what's next. Strategy, staffing, margin, positioning, and the calls you can't hand to a tool.
Hosted by Charles Montgomery — twenty years running an agency, now running one where Claude and I do the work of a shop many times our size.
Charles M. Montgomery — I run NW eSource, and I'm rebuilding it around AI in public. This is the room where I show my work to other owners.
Same shape every week, so you can drop into any Thursday. This isn't a screen-share of me working — it's the thinking an owner has to do before any of the tooling matters, and it runs as long as the questions do.
An honest read on the two positions most firms are in: nothing meaningful adopted yet, or a few tools bolted on with no strategy underneath. Different problems, different next moves — we name which one you're in before talking solutions.
What changes about staffing, pricing, scope, and margin when delivery gets faster. What you stop selling. What you start charging for. Where AI quietly costs an agency more than it saves.
For owners past the first phase: moving from assisted tasks to genuinely rebuilt delivery, and what that does to your team structure, your positioning, and what a client is actually buying from you.
Every registrant is asked what they most want to know. Those set the agenda — yours gets answered whether or not you're in the room, and I'll keep your name off it if you'd rather.
Chat is open the whole session and the last stretch is dedicated to it. There's no hard stop — when the questions run out, we're done, and if they don't, we keep going.
Marketing, web, design, SEO, creative — the shops with somewhere between one and a few dozen people, where the owner is still close enough to production to change how the work gets done.
The last field asks what you most want to know. It's optional, and it's the most useful thing on the page — for you and for me. I read every one of them before Thursday and build the middle of the hour around what came in.
If eleven people ask how to keep an AI from wrecking a client's live site, that's what the build demonstrates. The topic list isn't set in advance — it's assembled from what registrants send.
Your question gets answered specifically, not folded into a generic overview. Say so in the box and I'll read it anonymously — plenty of the good questions are ones an owner wouldn't ask with their name attached.
Agency problems rhyme. The question you think is embarrassingly specific to your shop is usually the one three other owners were too polite to ask.
Thursday, August 13, 2026 · 3:00 PM Pacific. The join link comes by email the morning of the session.